Refund & Delivery Policy

NT Digital sells digital productivity products — templates, toolkits, guides and resources. This policy explains how those products are delivered and how refunds work.

1. Delivery of digital products

All products are digital downloads. Nothing is shipped physically. As soon as your payment is confirmed, a download link is sent to the email address you entered at checkout, normally within a few minutes. If it has not arrived within one hour, check your spam folder and then contact conambar.geral@gmail.com and we will resend it.

2. Pricing and currency

All prices displayed on this website are in ZAR (South African Rand) and include any applicable taxes. The amount shown at checkout is the final amount charged.

3. 30-day money-back guarantee

You have 30 days from the date of purchase to request a full refund — no questions asked. This guarantee applies to every product sold by NT Digital.

4. How to request a refund

Email conambar.geral@gmail.com with the subject "Refund request", including your order reference and the email address used at checkout. We confirm receipt within 24 hours on business days and process approved refunds within 5 business days.

5. Refund processing time

Approved refunds are issued in ZAR to the original payment method. Depending on your bank or card issuer, the funds may take a further 5–10 business days to appear on your statement.

6. After 30 days

Requests submitted more than 30 days after purchase are reviewed case by case and remain at our discretion.

7. Cancellations

Because delivery is immediate, orders cannot be cancelled after the download link has been issued — the 30-day refund policy above applies instead.

8. Contact

Questions about delivery or refunds? Email conambar.geral@gmail.com.